We realize selecting the right Home Technology contractor for your home or business is a challenge. The choice you make will stay with you long after the installation is complete. Every company you speak with will tell you that they are the best for your particular project, but how can you know for sure?
Our experience as a high-end electronics dealer servicing the Naples area, with many beachfront homes, has given us vast knowledge of many high-end automation system brands. With this knowledge, we have noted that all brands offer the same control ability, but the reliability of a system varies with the installer and the programming. We realized this early on and built the company structure around this principle.
The following points are why so many of the most discriminating consumers have chosen to work with Your Tech in the past, and continue to call on us again and again.
#1 – UNMATCHED AVAILABILITY
When considering a integrator, availability is key. If the firm is busy with 2500 alarm-monitoring customers, daily TV mounting projects, or other simple projects, the technician’s availability can be stretched thin. In order to maintain top-notch availability we created a simple rule; Our clients must utilize a high-end automation system. This requirement ensures our availability for our clients who require superior service, while at the same time improving our training, experience, company culture, and encouraging our technicians to innovate. Our customers have written reviews stating that our employees are sensitive to their issues; as much as the company’s owner would be.
#2 – IN-HOUSE INNOVATION
Our philosophy on service and availability means we occasionally have some “down time”. We use this time to train and innovate. For example: With regards to Crestron’s proprietary lighting and shading systems, most dealers will tell you the systems must be replaced at a major expense if not used with Crestron. Here at Your Tech, our technicians have written programming that will allow complete control of your Crestron lighting and shading systems from Savant. Ask our competitors and they will tell you, “If they can do it, so can we.” We recommend putting us both to the test on this subject before purchasing.
#3 – USER INTERFACE
The best technologies are simple to use. Decades of experience have taught us what clients love and what they have no interest in. Some user interfaces are wizards, others are websites with complicated, hidden programming. If you’re wondering about our ability to create an intuitive interface, this 189+ page website, our Quote Designer and our Technician Task site were all designed by the very same technicians that will be working in your home.
#4 – SERVICE PHILOSOPHY
Some businesses are built around service, but we love fresh installations. We have devised electronic “immune systems” for our equipment that make them almost entirely self-sufficient. Our systems periodically check, test, and probe for any failures or glitches, and will even automatically take measures to resolve detected issues. In the exceptionally rare event that the system is unable to self-correct, we can service it remotely from our office. This minimizes the negative impact system failures have on our customers, from resolving an issue before it is even noticed, to bypassing the hassle of in-person service calls.
- TECHNOLOGY INTEGRATION THAT IS SENSITIVE TO INTERIOR DESIGN.
- IN-HOUSE, ENTERPRISE-GRADE IT
- ARTISAN LEVEL CRAFTSMANSHIP
- FOCUSED ON YOUR EXPERIENCE, NOT THE GADGETS
- BRAND AGNOSTIC